This article is the first of two papers written by Lucy Dillon for CB Resourcing on driving value from investments in professional support lawyers.
You can download a copy here.
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Professional Support Lawyers (“PSLs”) have been part of the operational fabric of law firms for nearly 30 years. In many firms their activities have evolved from precedent drafting, legal technical training and maintaining current awareness to become a vital contributor in delivering innovation and change. This article, aimed at law firm, practice group and Knowledge Management (“KM”) managers, assesses some examples of alternative activities for PSLs which can add value to your business.
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