Client Tracker Administrator

Our client is a leading legal services company committed to leveraging technology to enhance their Real Estate Finance practice. They are seeking a Permanent Client Tracker Administrator to join their innovative team in London.

Key Responsibilities:

• Operate and maintain the department's client and deal database, alongside paralegals as necessary.
• Obtain key deal-related data from paralegals and associates and assist the team in entering data into databases for weekly client tracker reports.
• Communicate with internal lawyers to ensure timely data availability and follow up on outstanding entries.
• Produce 21 weekly update reports and circulate them to internal teams and clients as needed.
• Maintain data quality by identifying and resolving areas for review and improvement.
• Support practice area deal management in accordance with established policies and procedures.
• Correct existing deal data where required and conduct regular reviews of related data in line with agreed policies.
• Carry out ad-hoc client tracker project administrative tasks as required.
• Perform additional related responsibilities as directed.

Qualifications Required:

• Excellent customer care skills and a diplomatic approach.
• Ability to work well under pressure and manage competing priorities.
• Proficient in Microsoft Office, with database experience being an advantage.
• Strong analytical problem-solving skills and an understanding of computational thinking.
• Computer-literate with a motivation to learn new software programs.
• Strong organizational skills with a flexible and proactive approach.
• High attention to detail and accuracy.
• Able to effectively interact with diverse colleagues, including Partners and Technology Specialists across the UK and the US.
• Strong written and verbal communication skills in English.
• Able to present information clearly and concisely.